Tips and advice
Creating your online profile: protect your identity and personal information
Choose a username that doesn’t let everyone know who you are. Don’t include your surname or any other identifying information such as your place of work either in your profile or when you first make contact.
Remember that overtly provocative or controversial usernames could attract the wrong kind of attention.
Keep contact details private. Stay in control when it comes to how and when you share information. Don’t include your contact information such as your email address, home address, or phone number in your profile or initial communications. Take things slowly and share more information when you feel comfortable doing so. It is impossible to get back information once you have given it away.
Stop communicating with anyone who attempts to pressure you into providing your personal or financial information or who seems to be trying to trick you into providing it. If this happens contact the site owner immediately to not only protect yourself but other users too.
Password & Security
Be careful when accessing your account from a public or shared computer so that others can’t view or record your password or personal information.
Be wary of opening email attachments from someone you have only just met.
Ensure that you keep your internet security software up to date.
Connecting With New People Online
Get to know people, take your time and trust your instincts. Act with caution and learn more about someone before contacting him or her outside of this site. Use the private or public mail service and chat so you can get to know people in a safer and [monitored/controlled] way. Use our website platform and the added security it gives including reporting a suspicious user. If and when you do decide to share an e-mail address think about creating a separate and anonymous email address.
Be Responsible and do your own Research
There is a limit to our ability to check the backgrounds of users and verify the information we provide. We cannot do a criminal records check on every user. And a person can become a problem without having a record. Therefore, don’t get a false sense of security because you’re on a community site; do your own research to learn more about someone and make informed decisions before you decide to meet. Check to see if the person you’re interested in is on other social networking sites like Facebook, do a web search to see if there are other records of the person online, and if possible use google image search to check the profile photos.
Money Requests Are Your Red Light
Why would someone need to borrow money off somebody they have never met, or only just met? There is no reason for anyone to ask you for money or your financial information, whatever sad or sob story they give. Always keep your bank and account information private. Stop all contact immediately and report the matter to the site owner.
Report Unacceptable or Suspicious Behaviour
Nobody should have to put up with offensive, insulting and threatening behaviour online any more than they should or would if talking to someone in a bar or café. Trust your instincts and immediately stop communicating with anyone who makes you feel uncomfortable or apprehensive. Never feel embarrassed to report a problem to the site owner. You are helping them and doing other users a favour.
Meeting In Person
Be smart and stay safe. Take precautions and consider these dos and don’ts.
– Let friends or family members know where you’re going and when you’ll be home
– Meet in a public place, such as a sports hall or club with lots of people around
– Use your own transportation to get to and from the sport event
– Keep your purse, wallet, phone, and personal items with you
– Leave at any time if you feel uncomfortable
– Bring your mobile phone with you
– Arrange to contact a friend when the match is over
– Go to your venue without telling anyone
– Meet somewhere isolated or at your or someone else’s home
– Allow your matching player to pick you up at your home, hotel or place of work
– Leave your personal items unattended
– Go to a place where you can’t contact anyone
Information about all users
The website does not capture or store personal information from site visitors without their knowledge. Data is collected on an ongoing basis using Google Analytics which helps us determine total number of visitors and how much visitors and participants use specific parts of our site so that we can improve its operation and appeal. This data is used in aggregate form only.
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.
Removing and disabling cookies
If you do not wish to accept cookies on to your machine you can disable them by adjusting the settings on your browser.
Terms & conditions
If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our data protection policy govern Matching Player’s relationship with you in relation to the My Community website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Matching Players’ or ‘us’ or ‘we’ or ‘our’ refers to the owner of the website in the United Kingdom.
Matching Players is a company limited by guarantee and is a registered company. Our company registration number is 2787912 and our place of registration is England. Our registered charity number is 1036460.
The term ‘you’ refers to the user or viewer of our website.
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
We have an email contact form on our contact page. All form submissions have been saved to our website’s database. Any emails that have been submitted before 25th May 2018 are no longer needed so they have been removed. Should you wish to send an enquiry on the form, then a consent check box has been added to the contact form. We will then reply to your email. Your details will be stored on our database, and we will not disclose this information to any other companies or websites. Also, please rest assured that the database is fully protected from bots, scams and searches across the internet.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.